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Tegevusaruanne 2023

In 2023, Qenoma OÜ has sustained its role as a technology and management consulting firm, offering thorough and effective guidance and support to our primary client. This report details the significant accomplishments and performance metrics for the year, reflecting our dedication to delivering value and upholding a successful collaboration.

Client Engagement:

Throughout the year, we have fostered a strong and cooperative relationship with our key client. We have actively sought to understand their specific needs and tailored our services to align with their business goals. Regular communication channels have been established to address any issues, provide updates, and ensure the seamless operation of their technology infrastructure.

Service Delivery:

Our firm has consistently provided top-notch services to our major client, ensuring the optimal performance of their technology systems. We have effectively delivered timely technical support, proactive maintenance, and strategic advice to enhance their operational efficiency. Our dedicated team has been responsive and adaptable to their changing needs, ensuring minimal disruption to their daily operations.

Key Achievements:

Implementation of Cost-Effective Solutions: We have successfully identified and implemented several cost-saving strategies, optimizing our client's technology investments while maintaining quality and security. This has led to improved efficiency and reduced overall operational costs.

Numerous internal projects were successfully completed for the client within the expected timelines.

Streamlined Processes: By conducting thorough analyses and initiating process improvements, we have optimized workflows and internal procedures related to our client's technology management. This has increased productivity, reduced downtime, and improved response times, enhancing customer satisfaction.

Document Standardization and Organization: We have introduced standardized document templates and naming conventions, ensuring consistency and ease of identifying critical information. Organizing documents into logical structures and implementing efficient search functionalities have significantly reduced the time spent locating and retrieving relevant information, thus improving productivity and streamlining workflows for our client.

Financial Performance:

We have maintained a robust financial position, supported by consistent monthly payments from our primary client. Our diligent resource management has ensured efficient budget allocation and maintained a favorable profitability margin.

Future Outlook:

Looking forward, we are committed to further strengthening our partnership with our main client. We will continue to focus on delivering innovative and customized technology solutions, staying abreast of emerging trends and industry best practices. Our aim is to provide exceptional value, exceed expectations, and contribute to the long-term success of our client's business.