Already 19,718 people have seen this company's branding and they are being followed by 130 Storybook user.In average the company has been rated 4.5 points ja kommenteeritud 156 korda.

's activity report 2022

1. Brief introduction and objectives of the company

AS Estravel Group AS (hereinafter Estravel) was established in August 1988 and is today the leading travel agency in the Baltics in terms of both turnover and number of employees. The headquarters of the Estravel Group is located in Estonia, and Estravel's subsidiaries and branches are located in four countries: Estonia, Latvia, Lithuania, Finland. The company is 100% owned by Estonian private capital.

The aim of Estravel is to offer a wide range of travel services and quality customer service to business and private clients.

The strengths of the company are professional employees with a high average length of service, a market and opinion leader position, a solid financial background and a valuable customer base. Estravel offers its customers 24/7 free travel assistance through its professional order center located in Tartu. In addition to full service, Estravel also operates several online sales channels (estravel.ee, sky24.ee, laevapiletid.ee).

Estravel is a member of the following organizations in Estonia: Estonian Association of Tourism and Travel Companies (ETFL), Estonian Conference Bureau (EKB), Estonian Employers' Confederation, Estonian Chamber of Commerce and Industry (EKTK), abroad Cruise Lines International

Association (CLIA), American Chamber of Commerce (AmCham), etc.

Estravel has been an accredited IATA agency since 1993, which has allowed us to independently issue airline tickets and conclude carriage contracts on behalf of IATA members (carriers) for 30 years. Since 1995, the company has been a representative of the American Express

Travel Network in Estonia and has now become the sole representative of American Express GBT (Global Business Travel) in the Baltics.

2. Main areas of activity and products

The companies of the Estravel Group serve various customer segments, which include both end consumers (retail) and resellers (wholesale). End consumers include both legal entities and individuals. Estravel serves legal entities

in turn both the public and government sector and private law companies. We carry out sales to both domestic customers and cross-border customers abroad.

The range of services sold by Estravel is also very wide. As a travel agency (reseller), Estravel sells all travel services, including lesser-known or underrepresented ancillary services associated with basic travel services.

Below is published consolidated statistics across all markets.

a. Consolidated total sales* distribution by service type

Service type 2022 2021

Airline ticket unit sales 44% 40%

Hotel accommodation unit sales 19% 16%

Ferry ticket unit sales 9% 11%

Resale of other tour operators' packages 13% 20%

Own production package tours 7% 6%

Land transport, including car rental 2% 2%

Other travel services 6% 5%

TOTAL 100% 100%