Overview

Altéa PSS combines modern ticket management, smart booking management and fast check-in workflows to ensure reliable passenger service and smooth day-to-day operations of flight operators. The system is designed to be scalable, integrable and resilient in case of high loads, helping to optimise both customer experience and operating costs.

Who benefits from it?

The solution is suitable for all types of airlines: large international carriers, regional companies and low-price operators. It also supports ground operations, passenger service, cash management and cooperation with travel agencies and online channels.

Why is this valuable

Ticket management and reservation management at the heart of the airline - increasingly automated and more precise processes reduce the risk of error, speed up check-in and improve passenger satisfaction. Effective passenger service reduces manual intervention, shortens queues and allows to focus on customer interaction with added value.

Basic features and advantages

• Ticket management: real-time inventory and price optimization support, simple ticket issuance and change, smooth integration with GDSs and e-channels.
• Booking management: central booking database, smart re-construction rules, the possibility to handle complex assessments and various travel arrangements.
• <Check-in and self-service: fast self-servicing solutions, mobile check-in and airport kiosk support terminals.
> The system can be adapted to different sales channels, flight plans and regulations, while maintaining a strong focus on user experience and safety.

How the cost-effectiveness ratio improves

Automated processes reduce time and human error, which means lower labour costs and less delays. The better-managed booking and check-in processes increase occupancy and additional revenue opportunities (e.g. the sale of additional services), while increasing passenger satisfaction and loyalty.

Final word

Integrated solution that cures complex operational challenges simple, ensures reliability and creates better experience for both passengers and airline employees. Ticket management, booking management, check-in and passenger service work as a harmonious system - the result is faster processes, higher revenue and more satisfied passengers.