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      TORTUGA TRAVEL OÜ

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      Why choose a daytime support? Daytime support provides an effective 24/7 customer support both on booking and during the trip. Fast and personalised assistance

      Daily support - 24/7 customer support and local travel support for a rapid solution

      2184939_andmerobot_99391772_a_xl.jpg
      Andmerobot
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      Why choose a daytime support?

      Daytime support provides an effective 24/7 customer support both on booking and during the trip. Fast and personalised assistance creates a sense of security and allows you to accept changes and solve unexpected situations without further delay. The service is suitable for both private and business travellers, families and group trips and is an ideal partner for tour operators who wish to provide added value to their customers.

      What is the service included?

      Day support includes multi-channel 24/7 customer support, operational travel support locally and available local representation help to solve more complex situations. An important part of the offer is a fast problem solution - from flight changes and accommodation restructuring to health or baggage assistance.

      Who benefits from this?

      The main users of the service are:

      • business travellers who need reliable support 24 hours a day;
      • family and independent travellers who want to feel safe and fast help in the event of an unexpected event;
        • li>li>li>li>li>li>li>li>li>li>li>li>li>li>li>li>li>li>li>li>li>li>li>li>li> Local representation allows you to solve situations that cannot be solved with remote support - for example, quick re-booking, document assistance or direct contact with the airport and hotel. This combination reduces stress, saves time and money and increases the smoothness of travel experience.

        How to start?

        Simple and quick start-up: contact, needs mapping and personal support plan. Then there will be active coverage throughout the trip, including follow-up activities in the form of feedback and new recommendations. This operation ensures that there is a specific contact and operational capability in each situation.

        Results and trust

        Better customer experience, less interruptions and a stronger trust partner in organizing trips. The service achieves a fast problem-solving , which ensures more satisfied customers and smoother logistics. This is an investment that pays off in more friendly feedback assessments and repetition.

        Choose a solid support that works around the clock - a safe, locally supported and fast-responsive solution that makes the trip safe and smooth.

      Day-to-day support provides reliable 24/7 customer support and local travel support to ensure a rapid solution and a sense of security during each trip.

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