1. General terms and definitions

1.1. The service provider is STORYBOOK OÜ, registry code 14636888, location Tähe 129B, Tartu 51013. Customer support phone: +3727446645 (Mon-Fri 8.30-17) and e-mail: info @storybook.ee

1.2. By completing the order, the Customer agrees to the order conditions of the STORYBOOK OÜ purchase and sale agreement, which take effect after payment of the invoice.

1.3. The order is considered to be the use of the website and the use of any information, amount of data or software application that is made available to the Subscriber through the website or by email.

1.4. In accordance with the Personal Data Protection Act, the User's personal data is stored only with the User's permission and only to the extent necessary for the functioning of the Website and its services.

1.5. STORYBOOK OÜ processes the buyer's personal data in accordance with the Privacy Policy and Data Protection Terms and Conditions and only to the extent necessary for the functioning of the Website services.

1.6. STORYBOOK OÜ transfers the personal data necessary for making payments to the authorized processor Maksekeskus AS, in case the payment is made via the website.

1.7 Definitions

  • 1.7.1. Subscriber is a private person or legal entity who has expressed a desire to gain access to paid products of the online environment and has completed an order for a day ticket or long-term use and made payment.
  • 1.7.2. Order is a transaction between STORYBOOK OÜ and the Subscriber, the content of which is access to content products in the online environment: www.scorestorybook.ee or STORYBOOK applications.

2. Procedure for ordering content products

2.1. The subscription is one-time (day ticket) or with unlimited duration use (paid monthly)

2.1.1 List of Products

BRAND MANAGEMENT AND DIGITAL MARKETING SALES MANAGEMENT AND CUSTOMER NETWORK EMPLOYER BRAND AND PERSONNEL MANAGEMENT CREDIT AND CASH FLOW MANAGEMENT

3. Right of withdrawal

3.1. In the case of orders, the object of which is access to the online environment for viewing information and which have been received by the Customer, the 14-day right of withdrawal does not apply.

4. Pretensions

4.1. The customer has the right to submit claims regarding the delivery of the Products to STORYBOOK OÜ within two months from the discovery of the defect.

4.2. All submitted claims will be reviewed and responded to as soon as possible, but no later than within 14 days of receipt of the notice.

5. Payment terms

5.1. After completing the order in the e-shop, you will be redirected to the selected online bank, where you will see the pre-filled payment order. After confirming the payment order, leave the internet bank by pressing the "Back to the merchant" button. The communication between the bank and the buyer is protected by the SSL security protocol, which ensures that the exchanged information cannot be intercepted or changed by outsiders. Returning to the merchant will give you full access to the online environment.

5.2. You can pay for package orders by debit and credit card (Visa, MasterCard). STORYBOOK OÜ does not have access to the customer's bank and credit card data.

5.3. The order will be completed after the amount has been received in STORYBOOK OÜ's bank account.

Entered into force on 01.10.2020