Already 1,050 people have seen this company's branding and they are being followed by 2 Storybook user.In average the company has been rated 5.0 points but has not been commented.

's activity report 2022

Dexatel OÜ is a leading cloud communication service provider, enabling companies to create connections on a global scale.

The company, founded in Tallinn in 2015, has since expanded its operations with branches in Yerevan, Armenia, and Dubai, UAE.

Through Dexatel, companies can communicate with their customers more simply, securely, consistently, and cost-effectively. As a leader in CPaaS, Dexatel offers remarkable personalization of digital business communication, striving to deliver better results for its clients and partners.

The company does this by transforming companies' communication with partners and promoting the idea that if the client wins, Dexatel also wins. Dexatel's mission is to create a world where effective communication is accessible to all companies. This ultimately leads to better customer experiences and greater growth opportunities.

The past year 2022 was very successful for Dexatel. It is characterized by impressive organic growth, team expansion, and significant functional improvements. The result of the entire team's joint effort was remarkable sales worldwide. This resulted in a significant, approximately 50% increase in revenues compared to the previous year. This achievement has raised the bar for Dexatel's future growth and innovation goals, and the company is well-positioned to continue its impressive momentum in the coming years.

Key achievements of Dexatel in 2022: (cid:127) The company expanded its partnership in 2022, joining forces with several high-profile brands, including TikTok, Tencent, and

Bigo Technology. This helped increase brand awareness among a wider audience and attract new customers.

(cid:127) The company has expanded its geographical reach, collaborating with several mobile network operators (MNOs) and aggregators located in different parts of the world.

(cid:127) Thanks to vigorous cost management and operational efficiency, we improved our profitability, achieving a gross profit margin of 17% and a net profit margin of 6% despite significant investments in marketing and product development.

(cid:127) The company expanded its team, hiring 36 new employees in various departments, and also established new departments dedicated to research and innovation, analytics, and improving supplier communication. These new departments develop and bring new products to market, provide data-driven insights to improve business operations, and improve relationships with suppliers.

(cid:127) Our commitment to providing quality products and services that transform companies' communication with customers has been recognized by the Globee

Business Awards and the 8th Founders World Summit. In addition, our founder was recognized with the Founders Alliance Awards' founder of the year title.

(cid:127) The company launched an all-in-one multichannel API, which includes SMS, WhatsApp, and Viber. This amplifies the platform's features and capabilities, making it a more attractive solution for companies looking to connect with their audience through multiple channels.

(cid:127) To better align with its core values and emphasize a customer-centric approach, the company changed its existing brand. This includes a new identity and philosophy that focuses on a self-sustaining business model, reflects the company's commitment to sustainable growth, and delivering value to customers.

(cid:127) The company established a subsidiary in Dubai, thereby expanding its global reach according to the specific needs of the Middle East market.

Development plans for 2023: (cid:127) Increase our CPaaS solution revenue growth by expanding the size and capabilities of our sales teams in all three units. This initiative involves recruiting additional sales representatives, providing comprehensive training and resources to current team members, and implementing innovative sales strategies to improve customer acquisition and retention.

(cid:127) Strengthen our market position in the Middle East by recruiting top talent to our UAE office, expanding our team, gaining a deep understanding of local market trends and customer needs, and building stronger relationships with key stakeholders. This will increase business growth, our market share, and strengthen our brand recognition in the region.

(cid:127) Expand our presence in the Asian market, which is a significant growth opportunity for our CPaaS offerings. This requires conducting market research and analytics to identify key target markets, adapting our products and services to local needs and regulations, and establishing partnerships and collaborations with local companies to establish a foothold in the region.

(cid:127) Place greater emphasis on marketing our CPaaS solutions to customers and potential customers using various channels, including digital advertising, social media, email campaigns, and targeted articles and webinars. This involves developing a comprehensive marketing strategy that aligns with our overall business objectives and equips key customer segments with compelling messages and value propositions that differentiate our offerings from those of our competitors.

(cid:127) Enhance our CPaaS platform by adding new features that enrich the user experience. Specifically, we plan to integrate the platform with artificial intelligence (AI), which allows for greater automation and efficiency in communication processes. In addition, we want to add help functions to the platform to enable more diverse forms of communication. These improvements not only enhance our product offering but also increase Dexatel's competitive advantage in the market.