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      KLIENDIKESKSUSE ARENDUS OÜ

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      Nagu igal aastal, vaatan ka mina tulevikku ja püüan aru saada, mis on valdkonna vaates „õhus“. Millised on suuremad trendid, mis meid ees ootavad, ja millised n

      Kliendikogemuse trendid 2026: strateegia, AI ja inimkesksuse proovikivi

      Andmerobot

      Nagu igal aastal, vaatan ka mina tulevikku ja püüan aru saada, mis on valdkonna vaates „õhus“. Millised on suuremad trendid, mis meid ees ootavad, ja millised neist me päriselt teadvustame ning enda lauale mõjuritena tõstame. Sirvisin ja võrdlesin mitmeid prognoose ning neist kõnetas mind enim Forresteri Customer Experience Predictions for 2026. Allpool teen sellest valiku … Continue reading Kliendikogemuse trendid 2026: strateegia, AI ja inimkesksuse proovikivi The post Kliendikogemuse trendid 2026: strateegia, AI ja inimkesksuse proovikivi appeared first on Kliendikesksuse arendus.

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